Using CollaboryChat via email

With CollaboryChat, it is possible for some members of your organization to participate from their email client, without opening the CollaboryChat app after the initial setup is complete.

Subscribe a CollaboryChat channel to a mailing list

  • Instructions for all platforms

  1. Create a mailing list to use with CollaboryChat, or use an existing one.

  2. Create a CollaboryChat channel that will receive mailing list traffic, or use an existing one.

  3. Generate an email address for the channel you created.

  4. Add the email address for the channel to the mailing list.

New emails sent to the email list will now be mirrored to the channel.

Setup instructions for email users

If you want to interact with CollaboryChat primarily (or entirely) via your email client:

  • Instructions for all platforms

  1. Subscribe to any channels you are interested in.

  2. Click on the gear () icon in the upper right corner of the web or desktop app.

  3. Select Personal settings.

  4. On the left, click Notifications.

  5. In the Notification triggers table, make sure both of the checkboxes under Email are checked.

  6. Close the CollaboryChat window. CollaboryChat does not send email notifications while you are actively engaging with the web application.

New CollaboryChat messages will now be delivered to your email account. You can reply directly to the emails coming from CollaboryChat, and your replies will be posted in the appropriate topic or direct message conversation on CollaboryChat.

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